Wednesday, May 11, 2011

The utility to fight virus Trojan-Ransom.Win32.Taras.a

The utility to fight virus Trojan-Ransom.Win32.Taras.a

In this section you will find recommendations how to fight malicious programs which cannot be disinfected by Kaspersky Lab's products. In order to disinfect/remove malicious programs you may have to modify the system registry or use an additional utility. If you failed to find the necessary information or you find these recommendations too complicated or inadequate, please send a request to the Technical Support service via the HelpDesk form.

Problem: your computer got infected with the virus Trojan-Ransom.Win32.Taras.a., as a result the Anti-Virus program installed on the computer does not function normally or does not start at all.

Solution: in order to resolve the problem, do the following:

* download the utility which fights the virus, unpuck it using WinZip;
* run the executable file of www.bat without any parameters: the utility scans the memory and restore the OS functionality;
* wait until the scan process is over;
* restart your computer once the restore period is over.

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